Cyna
Detection and response · 6 min read

How long does it take to deploy a managed SOC?

Managed SOC deployment time: connecting the tools is quick, tuning takes a few weeks. The phases, and what can speed them up or slow them down.

Managed SOC deployment timeline

Deploying a managed SOC happens in two stages. Connecting the tools is quick: with Cyna, linking a standard environment (EDR, Microsoft 365 or Google Workspace, firewall) is a matter of configuration, and monitoring starts once the sources are connected. A tuning phase of a few weeks follows, during which the SOC learns the environment and refines its alerts.

This article is part of our series How do you implement a managed SOC?. It sets out the managed SOC deployment time phase by phase, and what speeds it up or slows it down.

A typical timeline

PhaseWhat happensIndicative durationWhat it depends on
PreparationContacts, inventory, access, escalation procedureA few daysAvailability of the client and the MSP
EDR rolloutAgent installed on endpoints and serversVariesNumber of endpoints, deployment tooling, existing EDR or not
Source connectionEDR, cloud and firewall linked to the platformQuick for a standard environmentAdmin access ready, Microsoft 365 auditing on
Live monitoringThe SOC receives events and handles alertsFrom connectionNothing further
TuningLegitimate activity documented, rules adjustedSeveral weeksHow quickly the MSP answers the SOC’s questions

“A few days” and “several weeks” are orders of magnitude: they depend mostly on organisation, not technology.

What moves fast: the technology

When the environment uses standard tools, connection is a matter of configuration. Cyna integrates natively with SentinelOne and Microsoft Defender, and ready-made connectors exist for Microsoft 365, Google Workspace, Stormshield and Fortinet.

If the client has no EDR, the agent needs deploying (terms, including licences, are set out in the contract agreed with the partner MSP), which the MSP usually does with its normal management tools. See Do you need an EDR for a managed SOC?.

What slows things down: the forgotten details

Microsoft 365 auditing switched off

According to Microsoft, auditing is not on by default for Business Basic, Business Standard and Business Premium licences. It must be turned on, which can take up to 60 minutes, and events may take several hours to become searchable. Check this before connection day. See Managed SOC and Microsoft 365.

Missing credentials

The firewall admin account held by a former provider, the EDR console nobody can log into: these situations are common and block the connection. An access inventory upfront saves days. See What information should you give a managed SOC at onboarding?.

No escalation procedure yet

Technically, a SOC can monitor without one. But if it detects an attack without knowing who to call or what it may do, precious time is lost. The procedure should be signed off before or at connection. See How to build a SOC escalation procedure.

Clocks out of sync

ANSSI, the French national cybersecurity agency, recommends synchronising the clocks of all log-producing devices. Otherwise, rebuilding an incident timeline becomes painful. It is a quick fix that is often overlooked.

Why tuning takes time

In the first weeks, some legitimate activity looks like an attack: a remote support tool, a scheduled task running PowerShell, a colleague logging in from abroad. The SOC asks the MSP questions, records the answers and adjusts its rules.

This work should not be rushed. Removing a rule too early to reduce noise risks hiding a real attack. See How to handle false positives when a SOC starts.

How to shorten the timeline

  • Prepare the contact list and access inventory before the kick-off meeting.
  • Check that Microsoft 365 auditing is on.
  • Name someone at the MSP who answers the SOC’s questions quickly during tuning.
  • Avoid the classic pitfalls in Managed SOC implementation mistakes to avoid.

Compared with building an in-house SOC, which means recruiting and organising a rotating team, a managed SOC is quick to stand up. See Managed SOC vs in-house SOC for MSPs.

Talk to an expert

Want to estimate the deployment timeline for your environment? If you already work with a Cyna partner, they are your first point of contact. Otherwise, get in touch.

Frequently asked questions

Are you protected from day one?

Monitoring starts once the sources are connected: the SOC receives events and can handle alerts. No setup removes all risk, and alert quality then improves as the SOC learns the environment.

Is there any downtime?

Usually not. Deploying an EDR and enabling cloud connectors happen without stopping production. Any endpoint restarts needed for the EDR are scheduled with the MSP.

How long does it take to roll out a SOC across several clients?

Each client is connected independently. Once the method is proven on a first client, the MSP moves faster on the next ones, using a template escalation procedure it adapts. See How to build a SOC escalation procedure.

What if the client uses an unsupported EDR?

Cyna integrates natively with SentinelOne and Microsoft Defender. With another EDR, a migration to one of the two needs planning: it adds to the timeline and is scheduled endpoint by endpoint.

Sources & methodology
  1. Turn auditing on or off, Microsoft Learn
  2. Security recommendations for the architecture of a logging system, ANSSI (French national cybersecurity agency), version 2.0, January 2022 (in French)

This article provides general information for guidance only. It is neither legal advice nor a contractual commitment from Cyna: service terms are those of the contract agreed through your partner MSP. For any regulatory question, consult your legal adviser.

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